VIPChat
Privacy Policy
This Privacy Policy explains how VIPChat ("we", "us", "the App") collects, uses, and protects your information when you use our mobile messaging application.
Information We Collect
- Account information: your phone number and password, used to create and secure your account.
- Profile information: your display name, profile photo, and bio, if you choose to add them.
- Messages and media: the text messages, photos, and voice notes you send and receive through the App.
- Push notification token: a device identifier used solely to deliver notifications about new messages.
- Reports: if you report another user, we collect the reason you select and any details you add, along with which conversation it relates to, so our team can review it.
How We Use Your Information
- To provide and operate the App's core messaging features.
- To deliver push notifications for new messages.
- To maintain the security of your account.
- To review reports of abuse and enforce our Terms & Conditions.
Blocking & Reporting
You can block another user at any time from within a conversation - once blocked, neither of you can send the other new messages until you unblock them. You can also report a user, which sends our team the reason and any details you provide so we can review it. Blocking and reporting are separate actions - reporting someone does not automatically block them.
How We Share Your Information
We do not sell your personal information. Your messages, photos, and voice notes are only visible to the participants of a conversation. Your phone number is only shared with another user when you start a conversation with them, or they start one with you.
Data Storage & Security
Your data is stored on secure servers. We use industry-standard measures, including encrypted network connections, to protect your information from unauthorized access.
Your Choices
You can update or delete your profile information, and delete individual messages, photos, or entire conversations at any time from within the App. You can also change your password from your Profile screen, and block or report a contact directly from any conversation. You can permanently delete your entire account and all associated data from your Profile screen at any time.
Children's Privacy
VIPChat is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, contact us at ed@telotext.com.